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App is critically malfunctioning on my phone

When I try to add photos? Nope.. not without taking the photo from the app? How about videos? Definitely Not.. try that and the app Immediately shuts down. That all just really defeats the purpose of the app to begin with. Secondly, when I tried to get help the first time; it said there was a critical error with the web page.. Also.. I tried to add an attachment and the link is Dead
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